NationLink Telecom and its subsidiaries (hereafter referred to as “NationLink”, “NationTalk” or “we”) are a group of companies whose parent company is NationTalk Telecoms Ltd, a company registered in United Arab Emirates. Registered number and having its registered address at Office 307, City Bay Business Center, Hor Al Anz East, PB No 26310, Dubai, United Arab Emirates.
The relationship between you and NationLink shall be governed by the laws of United Arab Emirates without regard to its conflict of law provisions. You and NationTalk agree to submit to the personal and exclusive jurisdiction of the courts located within United Arab Emirates.
Please take some time to read our Privacy Policy carefully before you decide to get a NationTalk account, as it will provide you with valuable information about how we use personal data that you provide and allow you to make an informed decision on whether or not you want to use NationLink’s services.
We may be contacted at app@nationlinktelecom.com or in writing to NationLink Telecom Ltd, Office 307, City Bay Business Center, Hor Al Anz East, PB No 26310, Dubai, United Arab Emirates.
We may collect personal information about you including, but not limited to the following items.
Our primary reason for collecting this information is in order to provide the best possible service to you. Specifically, we collect and use this information to:
Information is normally collected::
We hold personal information:
All such data is controlled and supervised in accordance with any applicable obligations and exceptions under the relevant legislation. Your information may be accessed by authorised employees or consultants of NationTalk or its affiliates that require access in order to fulfil their work-related duties and/or in order to provide the relevant product or service to you. We use such security measures as passwords, user access levels and encryption as well as controlled access places.
You may ask for access to information we hold about you. We may charge a reasonable fee for giving access. We may refuse when authorised to do so under the relevant legislation. Some information will not be released except where compelled by law and the appropriate legal procedure.
We may disclose information to the following groups or persons:
The information that you hold an account with NationTalk will be implicitly disclosed to another, online, connected NationTalk user who has your phone number in their address book or contacts list should you download, install and connect with the NationTalk product. This is a feature of that particular product.
We may disclose information to respond to legal requirements, to protect our interests or to enforce our policies, protect anyone’s rights, property or safety. We, our local partners, or the operator or company facilitating your communication may provide your information to an appropriate local authority lawfully requesting such information. We will provide all reasonable assistance and information to fulfil this request and you hereby consent to such disclosure.
Where information is released, NationTalk will require, where possible, that these third parties take appropriate organisational and technical measures to protect your information and to observe the relevant legislation.
Your information may be stored and processed in any country in which NationTalk and its affiliates operate and maintain facilities. For the purposes of sharing or disclosing information in accordance with this section6 of this Privacy Policy, NationTalk reserves the right to transfer your information out of your country. Should NationTalk acquire or sell subsidiaries, or in the event NationTalk and/or its assets are acquired by a third party, then information held by NationTalk will generally be one of the transferred assets. We reserve the right to include your information, collected as an asset, in any such transfer to a third party.
Except for where specified above, NationTalk does not disclose, sell, trade or otherwise transfer and information to any third party without your permission except where obliged to do so under applicable laws or by order of competent authorities.
Should NationTalk’s apps contain advertising material relating to another product or service provider or access to a third party website then you must understand that these products, services and websites are outside of our control and that this Privacy Policy does not apply to them. Information may be collected about you and handled in a different manner to how NationTalk handles and collects your information. Please be careful when you use third party products or services or access third party websites that you are protecting your information. NationTalk will never ask you to provide your username or password from a third party application, service or website.
If you use any plug-ins, extras or third party applications together with NationTalk software and applications then the provider of such may obtain access to information about you. NationTalk does not and cannot control how the provider of such services and applications may use any information they obtain about you in connection to your use of the above.
Please ensure you review any privacy policies or other terms and conditions applicable to the use of plug-ins, extras and other applications not provided by NationTalk before you install them.
We may from time to time ask you to provide information on your experiences with our products and services. You are under no obligation to provide this information and it is on a voluntary basis that you do so.
We may contact you via email, phone, SMS, or thrugh the app to inform you of faults, changes to services or similar. We may also inform you via any of the above methods of any disputes, violations or suspensions that may occur in relation to your usage of our services, products or those of our affiliates, resellers or agents without limitation.
NationTalk may also contact you with specials, promotions, competitions or other similar marketing correspondence. You may opt out of receiving further, non-essential communications by following the opt-out procedure outlined in the communication you receive.
Should you enter a competition, NationTalk reserves the right to use any original content you provide as part of the entry requirements to use in future promotional material. This may include your name and country details. You may ask, at the time of entering a competition, to have only your initials released in future promotional materials.
If you do not provide information we request then it may prejudice our ability and/or willingness to provide or maintain services to you. In some cases it may be a breach of your contract with us.
NationTalk and its affiliates, agents, and resellers will retain your information for as long as is required in order to meet our obligations under applicable laws and for the purposes of collecting that information as outlined above in the section “Why does NationTalk collect this information and how do we use the information?”
NationTalk will dispose of your information in a secure manner.
NationTalk reserves the right to modify any or all of the Privacy Policy as required. Any changes will be available in our apps and the revised Privacy Policy will come into effect 30 days after the date of publishing. Your continued use of our products, services or applications shall constitute acceptance of the Privacy Policy as modified.